Contact us

Have a question about a product, your order, or which piece is right for your little one? A real person on our small Cape Town team reads every message. We'll reply within one business day.

Before you write

You may find your answer here:

Waiting on an order?

Our current lead times are 1–2 weeks for in-stock pieces and 6 weeks for pre-orders. If your order is within that window, it's being made and is on its way. Add your order number to your message and we'll check on it for you.

Contact us

Have a question about a product, your order, or which piece is right for your little one?

A real person on our team reads every message. We'll reply within one business.

Before you write:

You may find your answer here:

Shipping & lead times

Returns & exchanges

Build a baby gift list

Waiting on an order?

Our current lead times are 1-2 weeks for in-stock pieces and 6 weeks for pre-orders. If your order is within that window, it's being made and is on its way. Add your order number to your message and we'll check on it.

Our Details

Email - info@avabear.shop

WhatsApp - +27 65 752 6432

Send us a message